Select the items to return.
NEED TO RETURN SOMETHING? NO PROBLEM. IT'S EASY.
EASY AS ONE, TWO, THREE
Get a refund confirmation.
Send it off when you can.
Is it easy to return items?
Yes! Follow the steps above and select return. Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email. Please not that shipping insurance is a non returnable item. Please click on the item you would like to return, in order to process a return.
Is it easy to exchange items?
Yes! Follow the same steps above and select exchange. Please note we can only exchange for a different color in the same style. If you would like to exchange for a different product, follow the steps for return and place a new order on icemulecoolers.com
What items are returnable?
Items purchased in the last 90 days.
How soon will I get my refund?
We’ll issue your refund within approximately 3-5 days of receiving your return. Refunds typically appear on your credit card statement within 3-10 business days depending on your issuing credit card or bank.